1. SHIPPING & DELIVERY POLICY
- We deliver across all regions in Lebanon.
- Delivery times for ready stock: usually 2–4 working days.
- Delivery times for pre-orders: 2–4 weeks, depending on supplier and shipping.
- Delivery fees apply and will be communicated at checkout.
2. Exchange & Return Policy
- Due to the nature of imported branded items, we do not offer refunds.
- Exchanges are possible only if:
- The item is defective or damaged upon delivery.
- The wrong item was sent.
- Exchange requests must be made within 48 hours of delivery, with proof (photos/videos).